If you are reporting an EMERGENCY or a WATER LEAK, please call 760-364-2315 seven days a week.
Agency staff is available 24 hours a day to provide prompt response to service disruptions or emergencies. Please call us immediately to report the following emergencies:
•    Lack of water (other than for non-payment)
•    A leak affecting your home or neighborhood
•    Low water pressure
•    Discoloration
•    An unusual taste or odor

After-Hours Non-Emergency Service
Customers requesting non-emergency service after 2:00 PM week days, week-ends or holidays will be charged a $50 fee as per 17O-01 Establishing Rules and Regulations for Water Service and 14R-08 Establishing Certain Fees and Charges. You will be asked to sign an agreement to this fee. The charge will be included on your next bill.